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Warranty Returns (RMA) - Please read all instructions carefully

Be sure to review our comprehensive Memory Debugging tips before proceeding with a warranty return, we find that 70% of all returns can be avoided using these helpful hints.

For BUYBACK simply print a copy of your invoice, write buyback across the page and include it with your merchandise return and mail to the address provided on the invoice. RMA is not needed for buyback nor are you required to use our return envelope. You must however have a customer login account.

Create Login account here

You will need to login to view Your return history!


Bold = Required
Italic = Optional
 Login to your account to begin the RMA returns process. You may also simply enter your email address and order number in the line below. If different billing and shipping email addresses were used for your order you will be required to login to your account first. Product returned must be in original resale condition. Damaged, defaced or marked up product requiring rework or cleaning will be subject to rework charges starting at $5 per item.
Login:
Password:
 
Return Information
Email Address: 
Order Number: 
   
Please make sure to check mark the line items being returned and to enter the quantity being returned.

If you are returning a two-piece kit, or if you are using a dual channel configuration, we ask that you send both parts back to ensure you receive a matching set back.

If you do not receive email approval for your RMA within 2 hours or if this system does not accept your order number (Orders before Jan 2004 are not accepted here) print and use this RMA_Approved.pdf form


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