Warranty Returns (RMA) - Please read all instructions carefully
Be sure to review our comprehensive Memory Debugging tips before proceeding with a warranty return, we find that 70% of all returns can be avoided using these helpful hints.
For BUYBACK simply print a copy of your invoice, write buyback across the page and include it with your merchandise return and mail to the address provided on the invoice. RMA is not needed for buyback nor are you required to use our return envelope. You must however have a customer login account.
Create Login account here
You will need to login to view Your return history!
Please make sure to check mark the line items being returned and to enter the quantity being returned.
If you are returning a two-piece kit, or if you are using a dual channel configuration, we ask that you send both parts back to ensure you receive a matching set back.
If you do not receive email approval for your RMA within 2 hours or if this system does not accept your order number (Orders before Jan 2004 are not accepted here) print and use this RMA_Approved.pdf form