I was very impressed with how easy it was to return a memmory chip that I had purchased as I had ordered the wrong size and was impressed at how easy it was and how friendly the staff was and helpful they were in helping me order the correct size and sending back the wrong one and ordering the proper size I needed. this was the easiest return I have ever had thank you so much looking forward to my next order that I have to do soon.
by: carolxxxxx@yahoo.com April 2008

This was maybe my 3rd or 4th item purchased from OEMPCWORLD nad I just love this company. They make everything so simple. For example I have a 13r old daughter who lives 60 m away, she was having slow issues with her PC, I sent her to OEMPCWORLD website to learn what memory upgrade her computer neede, she followed my over the phone intructions and because of the simplicity of OEMPC'S website site my daughter did exactly as I told her and she thought she had conquered the world. The prices offered are better than many other companies I searched..BESTBUY, CIRCUIT CITY, WALMARTS, SEARS, YADDA YADDA... I LOVE THIS COMPANY!
SINCERELY, JOHN D Mar 2008

The product was everything I had expected. The proccess of ordering my product exceeded my expectations. My order was accurate, low cost, brand new, and at my door well before the prommiss date. I will buy from OEM PCworld again and recomend them to my friends. Jeff Mar 2008

I have bought from this company before,and have been very pleased with their service. Their buy-back service is excellent. I wouldn't know what to do with the old memory,so I use this service it keeps the environment and landfill from becoming polluted.I strongly recommend this company. viejo Mar 2008

I was skeptical at first but am very pleased now. Very difficult product to find was available and at a lower price than others who did have it. Tracking info was very detailed. Product has been installed and it IS the correct product for my computer! I will return to OEMPCWorld for any future needs. My computer is back to being as 'zippy' as it was when first purchased! Online Shopper Feb 2008

I never thought I'd fill out a survey for a product not received, but the customer service for this was so wonderful, I had to comment. I placed an order for memory with this company, and one of the items was for the wrong computer. The order was placed on hold because the selection seemed odd to the egineers in charge. I was able to contact them by both email and phone, and was able to purchase the correct memory. My only complaint was what seemed to be a little "bug" in their email program that had misinformed us that the order had been shipped, when it was on hold, hence the waiting, however, the correct order status was easy to find on the website and this was the best mistake I've probably ever made!
by: sasweXXX@msn.com Dec 2007

If more online stores understood the needs of their customers as completely as OEMpc, everyone would ONLY shop on line!
by: salerxxx@gmail.com Dec 2007

I did a google search and OEMPCWORLD.com,s results looked appealing, and clearly stated it had what I was looking for before I even clicked on the link to go to the website. Once at the website a quick and EASY search took me to EXACTLY what I wanted. This is the LOWEST price I have found ANYWHERE and I HAVE searched extensively! The order process was QUICK and EASY even for a first time user. The Paypal option is a MAJOR bonus and the FREE shipping! "Yes Virginia, there is a Santa Claus!!!" by: cashexxxx@msn.com Dec 2007

I called a day ago with questions and they were terrific at answering questions and helping me decide on what was best ofr my memory uprgrad needs even thought I was not ordering at the time. That is rare. Today I placed my orders. Great service, great prices. Can't wait to get my items and see how they work. Thanks again.
by: amXXX1@comcast.net

The memory came early, worked just as advertised, and there were no issues. What is wrong with this picture? - NOTHING!!!!. I just wish all companies worked like this - but they do not. OEMPCWorld has a trusted and valued customer spreading the word by mouth!
by: casXXXr@gmail.com Nov 2007

I was looking for some difficult to find items. Other we-sites were not clear and left me in doubt. But your web page was easy to understand and I was very pleased how easy the order process was. But of course, as the old saying goes, "the proof will be in the pudding," so the rest of the story will be in my mail in a week or so. Thanks, I appreciate how easy you made it all.
by: mpenleyXXX@charter.net Nov 2007

After searching other online merchant and doing comparisons, your site give the best prices and targeted my motherboard with accurate memory information.
by: groXXX@comcast.net Nov 2007

Went to three other sites before OEMPCWorld, as a novice, I was quite confused. OEMPCWorld was simple and direct, within a few key strokes I had what I was looking for and at a saving to-boot!!! Thx
by: owenmXXX@mac.com Oct 2007

It was easy. The online check of my current memory ensured I was buying the correct chip. Prices are far better than retail. With no tax and free shipping, the best price I couuld find. Since this was my first order with OEMPCWorld, I checked for ratings and reviews to ensure they were legit. CNet and others gave them high marks. They are legit and now have me as a valued customer.
by: castXXX@gmail.com Oct 2007

Had every speed and variety of memory you could possibly want or need. Excellent prices and excellent product. I can not see any reason to buy computer and camera memory from anyone else.. Lifetime warranty also on all items.. Fast and cheap shipping and module quality was well above normal. psguzzo Sept 2007

immediately recognized OEMPCWorld when looking for the computer hardware that I just purchased. Reason is that I previously purchased from OEMPCWorld with good results and fair pricing.
lgdrxxx@sbcglobal.net June 2007

Once I found out about OEMPCWORLD, I haven't even thought about checking for another dealer. I'm a satisfied customer and I've already recommended OEM to friends and family. The RAM you need at the right price is always available. The buy back policy is nice too. In my opinion, they're the best.
elainexxxx@embarqmail.com June 2007

I found this to be one of the better sites for buying memory. I tried Staples, Office Depot, HP, BestBuy, and others, to name a few, and found this site to be much much better. It was easier to find the system I am using the correct memory for this system. I will definitly use this site again!! f.cXXXy@comcast.net Feb 2007

LOVED how easy it was to find the right memory. I can't believe how poorly most memory sites are organized. The automatic configuring made it... automatic. Great double-check that I had the right item. Didn't have to use their BuyBack option, but if I upgrade in the future, this option will bring me back!
myweXXXX@comcast.net Feb 2007

I searched all over the web including Yamaha's synth site to find the right memory for my Yamaha Motif ES8 Workstation/Sampler. Yours was the only site other than the overpriced motifator site that even referenced the right memory. I also canceled my order from another vendor for my Sony Vaio memory and added it to this order because of the free shipping and lower prices.fosteXXXX@verizon.net Jan 2007

this is the first place i have ever done a survery for before, and i have done tons of shopping online, i choose this one because i cannot wait for my part to come in, the web site has a huge varity of things and i am so happy that i found what i wanted for so cheap! danny.rXXX@gmail.com Dec 2006

After scouting about on the net for HOURS finding your site was a blessing!! Several other places said find out yourself about compatibility - some pointed me to much higher priced stock - you matched yours to my Dell Dim. 4300 - at a terrific price [and even free shipping] and from an obviously reputable, reliable, warm fuzzy site!! I will be doing more business here and recommending you. Ken SchXXX Dec 2007

I would rate my experience with OEMPCWorld.com triple A's AAA. Affordability of their products, Accessability of their menu to detail the product and Availability of the product in inventory. Tony F from South Jersey Dec 2006

No Frills,Just the right products. No Chills, No worry about delivery. My kind of company to do business with. I WILL do business again soon! Keep up the good work, there is no better advertising than the word by mouth. Very sincerely, R. Keim Dec 2006

This was the fastest service I think I have ever had. Plus OEMPC had what I was looking for. There was a small plastic pouch in a larger plastic holder. Is there any place that sells these or can they be ordered? The blastic box to hold two SmartMedia cards is a great litle idea. Thank You for the service, William C. Rollefson Dec 2006

It was easy - VERY well designed site! super easy to find what I wanted - and the prices were exceptional. Beat the competitors by $50 on a gig of memory for a laptop. ps`- I design web sites, so I know what I mean by well designed!! prw2006 Dec 2006

Oempcworld has been truly AWESOME for me.
First, I discussed what I wanted with one of your sales folks (sorry, I cannot remember her name, but she was the one that processed my original order.) She was very knowledgible - when I asked her opinion about the amount of memory to purchase she took time to discuss the pros and cons of purchasing more or less memory.
Second, she explained the various delivery options and we selected 2 day air. Oempcworld did, in fact, deliver the memory in 2 days.
Third, I had a problem with the memory because Windows/ME (which is what I have) does not work with more than 512M (without some under the cover modifications - and, even then, it only tolerates memory above 512M and won't actually use it. When I sent an email asking about what to do about the problems, I quickly was sent an email by YOU explaining that W/ME did not support more than 512M and I was also reminded that I had a 30day money-back guaranty, but I want the memory - so, I will keep it.
Fourth - after I identified a price drop you gave me a refund for the excess amount. By the way - I should add that your website showed 2 prices for the same memory. I didn't see the lower price until investigating why the memory did not work. I can't find the 2 prices now, but they were there. The point of this forth issue; however, is that OEMPCWORLD honored the lower price.

Bottom line is that I would recommend OEMPCWorld to anyone - any time. Thanks OEMPCWorld. George W Nov 2006

As always, OEM is very professional and offer a customer service that is second to none in my opinion. I live on the east coast and they always accommodate me with the same service every time. And it isn't the same person but the whole staff. Thanks again for your service. CXG Oct 2006

I only purchased memory one other time and it was also through OEMPCWorld. I had a really good experience then and have often recommended them to other buyers. It's been a few years, but now that I had a need for a memory purchase again, I knew where I wanted to shop! I double checked just to be sure and nothing has changed. OEMPCWorld had the lowest price and with their easy to use computer selection process, I am sure I ordered the right memory for my unit LR Oct 2006

...with your instructions, I was able to get the memory recognized by the system after performing the BIOS update. Thank you for being so cordial and polite during our conversation and listening to everything I had to say before jumping to conclusions to get me off the phone. Also, I think your company is the first that I am aware of that actually puts notes on the customer order to stay on top of the customers issues in order to make sure that the customer doesn’t have to repeat their problem. Kenneth B. James, Senior Systems Consultant Sept 2006

After searching for weeks and receiving incorrect merchandise from both Best Buy and Target on a Digital Camera, I was ready to give up until I came to your website
I was searching for a Digital Camera memory picture card and finally was able through conversation with one of your customer service reps find what I was looking for. In addition to the courtesy, and prompt delivery, I was very pleased with your service and wanted to thank you for that. Art Germann Loveland Colorado Aug 2006

I have had numerous orders with OEMPCWorld.com with no problems. I have even returned MY mistakes and everything was taken care of by their efficient staff. Even the President and owner of the company has responded to my questions. I recommend OEMPCWorld.com to all my friends and have ordered for friends on many occasions. AC July 2006

You guys not only have competitive prices, product has always been in stock, it is delivered fast, it always works and your site is easy to navigate. I buy all my memory from you. Any chance you'll be getting into adapters like graphics and network cards? June 2006 Robert M

The site quickly checked my PC and found the correct components. The selection is far better than other sites I checked. Prices are good. The site moved easily and quickly through the check-out process. chashastings June 2006

This was a very smooth transaction, with all pages clearly understandable. Went from shopping for specific RAM, to "new customer" checkout, to printing invoice in less than 3 minutes. Prices are excellent, policies are fair, Very nice overall. Will be back again. freefalltx May 2006

GREAT SERVICE! Easy to select the right product, order, pay. Free shipping even to Alaska!!! Other companies want to charge an additional $5 or more just to do business with Alaska, so thank you OEMPCWorld. Ordered the product on 30 Apr and got it on 6 May via USPS. Installed the memory, computer recognized it with no problems. I need to upgrade my other systems and you can bet you have my business! via Bizrate Survey May 2006

Just wanted to compliment you on your super fast service. I ordered memory on Tuesday night and it arrived in the mail on Friday. Plugged it in and it worked, no problem. Thanks!! Matthew Bentley Mar 2006

I just wanted to take a monent to thank you all. I received my new memory card today and it works great. Good service and good pricing rounds out a good transaction. Thanks again. Stephen Illes Mar 2006

I recently received the 512MB secure digital memory card that I ordered from you on line. It was well packaged & worked flawlesslly when I put it into my camera & tried it out. I just wanted to write to say thank you for your excellent service & pricing. I am also thankful for your 30 day return policy, lifetime warrentee & free shipping. Your site has been added to my "favorites" list. Michael Dec 2005

Even though it took an extra day to verify my shipping address (undestandable as my billing address and shipping addresses are not identical), you kept me well informed of the order's progress all along. A competitor's website had me go through the entire ordering process and when it was discovered there were two addresses associated with the order (even though there is a perfectly legitimate reason)the system negated my order without as much as a polite question. Your taking the time to answer my emails and phone calls and to verify my CC information was not only wise business on your part, abut also earned you one more customer for life. Thanks John Dec 2005

Thank you very much for your prompt and informative emails. There have been a lot exchanged during these past few days and I very much appreciate your patience and time. I find that a lot of people doing business on the 'net don't bother with answering emails promptly--maybe they prefer instant messaging. Best regards, Ken Nov 2005

I just received my memory upgrade of 1 Gig that you suggested, and now my PC seems to speed along - all was compatible. The shipment to me was the fastest I've seen for being FREE. So, I just ordered another 1gig of memory from your fine company, because I am absolutely satified with your quality, service, and prices, not to mention FAST SHIPPING! I INTEND TO RECOMMEND YOU TO ALL MY TECHIE FRIENDS!!
Thank you! Cheryl D R. Uniontown, OHIO Oct 2005

I absolutely do not believe this but this is the fastest shipping so far. I am a repeat customer that has had nothing but high praise for your company.
You have broken your speed record. The memory arrived today and the laptop, purchased 3 days before the memory, hasn't even arrived yet. Thanks for the great service! Tom M J. Texas Sept 2005

I visited many sites,but yours was overall the most user-friendly and professional-looking. Your advertising banner of 40% off was no exeragation as your price beat all your competitors. W.L Aug 2005

A VERY efficient site to find the exact memory needed. Very supportive and polite customer service and technical support. I had ordered the wrong item and the way the excange was handled was better than I could have ever expected from a local computer shop or retailer (not to mention the price)! These folks are the ONLY ones on top of this game as far as I'm concerned and others could learn alot on the proper way to do business on the web.
ARC1X June 2005

I would like to thank you for your very efficient and prompt service. I have ordered from oempcworld.com 3 or 4 times in the last year or so, and every time, I get prompt delivery, and the item that I order, which seems to be good quality merchandise. The transactions always go smoothly also. I have told many friends about you, and hope if they need any of your products in the future they will contact you. Thanks again. Mark Ingram Feb 2005

Just wanted to tell you that your company is GREAT! I ordered 2x1024 GB 200pin SODIMM Memory Chips for my HP Laptop. Your on-line store, customer service department and shipping was all 1st Class. Michael and Rachael kept me informed about my order status and answered each of my e-mail questions. I received the chips in 2 business days. The installation instructions were right on target...as promised. The on-line memory configurator is the best.Keep up the great work. I was so impressed, I just purchased a 128mb smart media card for my wife' keyboard. OEMPCWorld once again had the lowest prices anywhere on the internet. Great job one and all. Thanks again, Jeff FV Jan 2005

I just cannot say enough about this company. I have ordered from them so many times and I will continue to return for all my computer memory needs. Their web site is a dream to use. They list every computer and model ever made and they stock all the memory types. I have never received a bad/defective part and the memory is always compatible with the computer. I have contacted their service department and the support and response was top notch. My parts are always shipped in less than 24 hours. Without question, this is a top notch company. Not to mention their prices are significantly cheaper than the competition. KEEP UP THE GOOD WORK OEMPCWORLD!! See you next time! Michael Anderson Chester County, PA Dec 2004

love OEMPCWorld. The web site helped me select exactly the memory that my laptop needed, they had the lowest price I could find on the Internet, and they have a triple guarantee that you'll be satisfied...why would anyone buy anywhere else? (No, I don't own stock in this company or have any other affiliation with them). Anon Dec 2004

Just wanted to say how impressed I was with your service. Very fast shipping, top quality product, and a helpful operator when I called with a question prior to ordering. 100% satisfied and please feel free to use my comments in marketing your company. Thank you! Phillip Castleberry Oct 2004

I decided to give my current laptop one last try and in doing so give it some juice. I went on a memory search, and found a fairly cheap store on eBay. I followed a link to their memory configurator and fell in love. This store was OemPcWorld.com Other interactive find the right memory applications left me with a "am I really sure this is the memory I need" feeling in my gut. They send you through and give you the type. In my case, the only response I got was DDR PC2100. No mention of pin counts or the fact that I should look for SODIMMs. I only found all this out later. Other sites are very lacking in definitive memory purchasing. Taht and their product pages are fairly non-descript.At OemPcWorld.com , they pull you through a few drop downs to determine your system type and then not only give great specifics, but they also link directly to their in-stock products that are meant for your system. No mistakes possible at all! They even keep your system name listed in your cart to make extra sure you are on track. Now, I'm a 10+ year techie veteran, but this is the only site that left me feeling 100% confident I was buying exactly what I needed. Memory is tough to figure out now a days. Next kudo goes to their slick cart system. Very step by step easy to follow. But the cool part is the upsell mechanism they put in! As a web developer I dropped my jaw to the ground at the sheer brilliance of it. Right before teh payment step a screen popped in to the process that offered me a static wrist guard at half price for this order only. They knew I might want/need one and put it right in front of me at just teh right time. I didn't order one, but the way it happened made me feel so happy that someone was getting things right!! The last kudo goes to their customer service. Very fast, very responsive. I paid for Fedex 2nd day shipping so I could get the order by Friday to use the weekend to do my system overhaul. Having ordered Wednesday, I felt safe it would work. But then I wondered when they shipped orders out. Turns out any order after 10AM PST gets shipped out the next day. That would have put my memory here Monday (RATS!) So, I called at 3PM PST just after ordering to see if there was any possible way to have them drop the shipment today so it would get here Friday. Two minutes later I got the, sure we can do that for you answer, and an hour later their system sent me a "your order has shipped - here is your tracking number" email. Their prices are very good, AND they offer RAM buy-back! If you want to send old memory back to them, they'll give you a credit on your invoice! Can you believe that! Who the hell does that??! If you need memory for anything, you need to go to OemPcWorld.com to buy it. Hands down. http://www.blueneedle.com/wordpress/archives/2004/09/22/ecommerce-site-of-the-week-oempcworldcom/ Michael OLeary Sept 2004

You guys are great - I found memory for an old PC on this site, at a reasonable price, and it was shipped quickly. I've already recommended your site to another person. Great doing business with you!! I especially liked the security of your triple guarantee; makes it much more comfortable to order. J. Clelland August 2004

I just received the memory I ordered from you last week. It works perfectly, and it's good to know there's a lifetime warranty, just in case. Even after shipping, your price was less than a third of what Apple wanted. It was even $70 less than a local dealer with education discounts. I've seen all the testimonials you have, so I know you don't really need this one. I just want to thank you for an excellent transaction. Daniel Brauer Aug 2004

My son, after doing careful research, ordered a memory upgrade from you. On finding it didn't work he rang you and you told him he had the wrong part. He then ordered what he thought was the right part. A few days after placing the order someone from your shop rang and told him he had ordered the wrong configuration, carefully checked with him what he wanted, and explained what was going on. You sent him the correct part, which is now installed and working. Today I see a credit from you on my card for the difference in price. I am very impressed by the service you gave him and me. Not often one can say it - the amount was less than $100. Thanks Guys. Your care, attention and great business sense was evident. James Oglethorpe July 2004

OEMPCWorld.com has quite possibly the best customer support i have ever seen. I ordered a block of RAM for my computer, and I made the error in ordering the wrong amount. So i called up customer support and they said that my computer can only hold 256 mb of ram per slot, and i ordered 512. they gave me specifics about my computer! Normally I would have spend a good day on the phone trying to get through to microsoft or dell, this only took five minutes. So then I returned the RAM, which was extremely easy. A day later i got a phone call saying that I ordered the wrong kind again. That just flat out amazed me that they look through each return and make sure that what you ordered is right. If only all companies could have the tech support of OEMPCWorld.com...ewanog@yahoo.com July 2004

can't tell you what a pleasure it was to work with you on this order. I have been credited my $40 as part of the buyback and that is so cool! I won't personally buy alot of memory, but I can assure you, I will direct whatever personal and b2b business I can! John July 2004

This is the second time that I have purchased memory for my laptop.Each purchase has went very smooth.Thank you for running a very professional business.Troy A. Lyons June 2004

Very satisfied with OEMPCWorld all around. (Shopping/surfing the site, finding the product, what I thought was the best price, updated e-mails on whereabouts of product ordered). Just a truely good experience ! Anonymous May 2004

The Dimm module arrived today. It is installed and working perfectly. THANK YOU for the rapid service in finding the right module and shipping it so promptly. Prior to contacting you, I tried several other companies, and they didn't even bother to respond. Your service is outstanding. Sincerely, Joseph F. Hryn April 2004

Just a note to thank you for a truly satisfying online shopping experience. Your site is great - memory selector tools are oustanding. Your notifications of shipping status and delivery were timely and helpful. I'll be back to shop again and will tell friends. I'm 100% satisfied with the product price and service. Al Gillis - April 2004

I JUST WANT YOU TO KNOW THAT I SIGNED UP FOR YOUR RESELLER ACCOUNT AFTER SEEING HOW MUCH OF A JOB TECH SUPPORT DID FOR ME, FROM OLGA HELPING ME THRU THIS LINGERING PROBLEM AND THE GENTLEMAN AT 8;15 EST LAST NIGHT WHO HELPED ME, TAKING OVER FOR OLGA. TRY GETTING ANY OTHER TECH SUPPORT AFTER 4PM IS NOT AROUND OTHER VENDORS, YOU ARE LUCKY IF YOU CAN FIND A PHONE NUMBER AND TECH SUPPORT IS EMAILED AND DAYS AWAY YOU GUYS ARE MY MAIN SOURCE NOW AND I ONLY WISH I SIGNED UP AS A RESELLER LAST WEEK BEFORE I SWITCHED ALL MY ORDERS OVER FROM CRUCIAL AND MEMORY SUPPLIERS I'M STICKING WITH YOU AS MY ONLY LINK FOR MEMORY. KEEP UP THE EXCELLENT WORK. JOHN BUMP - March 2004

I wanted to thank you for the great service I have received. I looked at 30 different sites for memory to buy and most of them would not take a money order. For those of us without a credit card it can be very annoying. I came to your site and was very pleased that you would take a money order. My order was shipped quickly and as promised. In the future I will be sure to only buy memory from your company. Not only because of great service but also because of not excluding orders that do not have a credit card. Thank you. Mike Smith Feb 2004

Folks, I wanted to take a second to let you know that I have received my memory and it seems to be working flawlessly, and to let you know that ordering from you have been a pleasure. I'm in the middle of the Persian Gulf and I received my order just under 2 weeks after ordering it. Thank you. Chuck Feb 2004

Thank you for taking the time to locate memory that will work instead of forcing me to go back & forth with shipments across the country or haggling over giving me refund/exchange. It's nice to know that there are businesses that still make customer satisfaction & customer service a priority. Rest assured OEMPCWorld will continue to be my first choice the next time I need memory for my computer equipment. Very Truly Yours, Greg Arena Jan 2004

...just wanted to say, as I said in Bizrate.com survey, That it was the Ultimate online shopping experience, Quick and easy finding my product, Quick and easy ordering, Product arrived fast, Product worked great. Thanks, William Krems Dec 2003

Thank you all at oempcworld. I will be spreading the word about the quality service and customer care with any one who needs memory. I would also like to thank Mike for taking the time to put a item I requested to the side. If I had 5 thumbs there all up. Keep up the great work. Splasher Oct 2003

Just a compliment on your Internet sales, delivery and buy back program. Things worked quicker than expected, very smoothly and exactly, really better, than expected. Good job all around. Joe Somers - Aug 2003

Just wanted to thank you a million times for all your help. I emailed you and asked how much memory I could install in my system, and received a reply almost immediately. You also provided a link directly to the page on your site for the component I needed to order. All I had to do was point and click! I did place a follow up call to make sure that my credit card number and other information was received, and the person to whom I spoke was very courteous and helpful, and said my part would be shipped FREE and should arrive in a week or so. WELL, I got my part in THREE DAYS! Your site provided step by step instructions to install my new memory and within minutes of opening the package I was up and running :) with NOT ONE PROBLEM! You folk are SUPER and I will certainly recommend you to everyone. Keep in the good work! The world needs MORE dependable companies like yours. Regards, Shirley PS My system FLIES!!!!!!!!! July 2003

I wanted to thank you (a little belated) for the e-mails you sent me to try to resolve the memory issues that I was having with my computer. Your customer service was excellent and I am very satisfied. You were correct windows ME sucks, XP resolved my ram issues immediately. Unfortunately, with the cost of the ram and the operating system I could have put a nice deposit on a whole new computer, but that is my mistake. Thank you again for your prompt and informative e-mails regarding my order. Zack Sudler July 2003

I just wanted to comment on my experience with your site. I bought 2 memory cards to triple my memory. I needed some assistance trying to figure out what I exactly needed and you suggested I download Belarc Advisor to get a summary profile of my computer. That worked perfectly! Ordering my 2 memory cards was very simple and installing them was even simpler thanks to the installation instructions I found on your web site. You made every step very easy. OEMPCWORLD.COM is a great site! Thanks!! Mary from Boston June 2003

I recently bought a 512 MB RAM module for my iMac (invoice #73278), and I just wanted to say thank you for your business. The module was installed and works perfectly. I also appreciate how many shipping choices you have. I had the module sent through the US mail and was happy to be able to go to work without worrying about staying home to sign for the package. Finding the RAM I need was a breeze, since the web site gave lots of details on what the products were and what computers they were compatible with. The price was also very competitive with other sellers, often being the lesser value. It might sound cliche, but I give you guys two thumbs up. Sincerely, Eric Mueller May 2003

Thank you for your assistance with my questions RE:the purchase of the 128MB stick for my older DELL Inspiron laptop. Your customer service was EXCELLENT ... and you made my purchase experience a memorable one. Rest assured that I will be contacting you and OEM PCWorld for all of my memory needs in the future, as well as telling all the people I know about my wonderful experience, as a customer with your company. Thank you again for your help and for helping make e-commerce a pleasant experience. Sincerely, Tom Pirie Seattle, WA May 2003

I ordered two 128Mb memory cards for my old PII, 233Mhz laptop. WOW, What a difference. Thanks for the excellent value, quick shipping and knowledge customer/technical support. I had purchased a memory card from another party which did not work in my computer (and also cost more). With your web site and phone support I was able to buy the right memory at a great price. Thanks Again, George McQueen May 2003

WOW! I am totally impressed with you guys! This was my very first internet purchase, and I must admit I was pretty happy when I received the ram in the mail, but when It didn't work (ordered wrong ram), and I had to send it back I wasn't 100% sure I was going to get my money back. You have certainly been AWESOME to deal with and I will highly recommend you to all my computer buddies! Also if I need something in the future, I will not hesitate to deal with you again! Kelvin and Joan Funkner May 2003

Thanks for the great service! Your shipping and order processing was fast. Your customer service people always returned my calls cheerfully. You exchanged incompatible memory that I returned without hesitation. Your prices are great. My machine runs really well now. I wish all on-line vendors operated as professionally as your company. Andrew Ong April 2003

I just want to congratulate you the quality of service that you provide. Not only was your RAM fully compatible with my 5 year old machine, it was relatively inexpensive, arrived before it should have, took 2 minutes to install, and has really improved the performance of my machine. I will be sure to recommend you to all my friends!! kothari@fas.harvard.edu April 2003

I just wanted to say that I am more than 100% satisfied with my recent memory purchase. Not only did you have the lowest price and free shipping, but I received my order in 2 days via USPS and the product worked perfectly - it's like having a new laptop, and XP Pro runs 1000% better. Just when I didn't think things could be any better, I come back to your site to write this message, and I see your buyback service. Insanely great! I have just signed up. ron_harvey@sbcglobal.net March 2003

I don't do this often, but you have the most complete, most information-packed website I have ever seen. I found everything I was looking for in seconds rather than hours. I am a programmer by trade but often find myself stifled by the vast spectrum of hardware issues that plague us all. Your website and the excellent information contained therein is a life-saver. Kudos to your team for assembling such a useful site! It is the first web bookmark I have made in years! Craig Shaynak March 2003

Thanks for providing such an excellent service. The value and service are both impeccable. I was most impressed with how quickly my order was processed and delivered to my door, even with standard shipping. Regards,Branden S Diehl Feb 2003

I RECENTLY ORDERED SOME RAM STICKS FROM YOU ON LINE ON A WED. AND THEY WHERE AT MY DOOR ON FRI. THE ONLY COMMENT I HAVE IS THAT YOU ARE THE MOST EFFICIENT AND FASTEST COMPANY I HAVE EVER DEALT WITH ON LINE. THANKS FOR THE GREAT SERVICE. KEEP UP THE GOOD WORK. THANKS AGAIN NEIL Jan 2003

THANK YOU for fast shipment of the correct memory for my Dell laptop! Previously I ordered from another company that sent me the wrong chip (their website didn't have the configurator yours does). I have ordered from you twice now and have found your service professional and your prices reasonable, and you don't inflate the shipping charges. Tom Lindstrom St Paul MN Jan 2003

I just wanted to write a thank you to Oempcworld. The information you provided just on your descriptions led me to purchase the correct memory. I went to Best Buy originally and they gave me the wrong information as well as their website. I have a mother board by BioStar and it cannot take the PC133MHZ memory that is about $17.00. It is 168 pin @ 256MB. But when you install it, it only recognizes 128MB. Your website provided all that info just by clicking on the memory descriptions. I will definitely recommend this site to others. I will also be using OEMpcworld again for my future needs. MIKE4585@aol.com Jan 2003

I usually don't write to vendors but I think OEMPCWorld.com is an exception in the world of Web based businesses. Living overseas I use the web to purchase goods more than most so I know what I am talking about when I say that the level of customer service your company provides is way above the norm. Just some advice - keep it up. Sincerly, Alex Sleptzoff Dec 2002

Memory arrived in perfect condition and is alive and well in my Mac! Many thanks for the professional way you run your business. It is a breath of fresh air to do business with you. You may rest assured all my further business, as well as anyone I can reccommend you to will be done with you. Happy Holidays, you've made mine! jhopkinjr Dec 2002

Before the year is over, I just had to write and thank you for all of your help in getting more memory for my computer, when I needed it, back in June or July. You really do stand behind your product 100%. If I ever need anything else along that line, you are whom I am going to come to. It is so refreshing to have services like yours. You are very knowledgeable. Thank You Again, Sincerely, Marie Woosley - Dec 2002

Wanted to say thanks to you for the great service I recieved from Oempcworld. I originally ordered what I thought were the correct dimms for my HP. Upon reciept and installation, my PC would not boot. I followed the instructions in your FAQ section, ordered what was recommended, promptly recieved then installed the new dimms. Piece of cake! Thanks again! ethompsn Nov 2002

Just a quick note of thanks for your amazing service. I searched for weeks before contacting you to add memory on a Mac 9600. Others wanted $1 per Meg. Your 128 Meg chip at $35 was the best price anywere, shipped promptly and works like a champ! I'm telling everyone about OEM.I wanted to let you know how impressed I was with your service. fotomike98 Nov 2002

I must admit that I was a bit leary of buying from you because you have some negative feedbacks, but after reading over the comments that accompanied the negative feedbacks, I realized that the people complaining simply were not following directions! I ordered my memory Friday and just got it today (Monday) and it is working great. Please feel free to quote me on your auction pages if you wish. I want to let other people know that as long as they follow your VERY SIMPLE (Auction) directions, the service is excellent and the product is phenomenol for the price! Thank you again. Sincerely, Dennis Little gaia-dennis Oct 2002

Got the parts I net-ordered. Took 3 days, which means they must have shipped the day I ordered them. Your web ordering page was easy to understand, and made perfect sense. The descriptions were clear and very helpful. Exactly what I wanted and certainly the lowest price of anywhere I looked. Beautiful business. That's the way to do it! Thanks!BruceR

Please relay my appreciation for your excellent customer service to whoever is in charge around there. There is absolutely no doubt that I will be buying my next batch of memory from oempcworld. I plan to build a new office computer in the coming month, and if you've got the memory I need, I won't even comparison shop. Customer service like I have had with your company is worth more than a few cents in price. To recap your good service: 1) When I bought the wrong memory (my fault), you refunded the purchase price. 2) When I ordered the right memory, and the post office delivered it to the wrong address (their fault), you started right away to look into the situation. Fortunately, the person who received the memory put it back in the mail, and I got it. Thanks! Thom Steinke Oct 2002

How great is it to find a company that provides great prices and the service and support to back it up? Nine times out of ten, you get one or the other. The other time you seemingly get neither. Your company, however, has proven to me that you can out price the competition without sacrificing outstanding customer service. Working for a not-for-profit means finding deals whenever we can. Plus our staff works on older computers and upgrading can be difficult. Your website provided me with all the information I needed in order to find the right memory for our PCs. Your customer service reps responded to our phone calls promptly and helped make the ordering process easy. Our order arrived quickly and securely. But the best part of the experience, ironically, came when the memory that we had ordered ended up failing. I spent time on your website and found all the information needed to confirm that the memory we ordered was the correct type. A call to your office yielded a call the next day. Your representative spent time with me to confirm the memory type that I needed. She directed me to the RMA form and said there would be no problem doing an exchange. This is where I thought the problems would arise. It's one thing for a company to say they'll do something. It's another thing for them to follow through. After about a week and a half, I placed a call into your company asking for a status of my exchange. I played phone tag with a representative the very same day and then received an e-mail at the end of the day from another rep telling me the RMA had been processed and the replacements sent. That was on a Friday. Tuesday morning the memory arrived and it worked flawlessly! Thanks to Michael, Joanne, Olga and everyone else at oempcworld who helped in making this customer very happy - John J Sept 2002

I wanted to express my satisfaction and thanks for the service that I received from your organization. Order new RAM on Sunday morning and received it by the following Wednesday. Cracked the case open, removed old SIMMS, replaced with your SIMMS, the CPU recognized it, checked, verified, and set it up. I will recommend your company to my associates. Thanks again, for the service and the product that solved a problem I was having. Brian W Sept 2002

I appreciate good service! This was the third machine I've added memory to (in the past 18 months). For the last two upgrades, I purchased the memory from OEMPCWorld, and see no reason to look anywhere else (in the future) for memory. One of the machines was my sister's home business machine (in Florida), and for that machine I recognize that you went out of your way to FedEx (using my account #) the memory to us so that I would be able to upgrade her PC's memory before returning to NY. Thank you! Lee Aug 2002

I just wanted to tell you how glad I am I came across your website. I tried ordering direct from the computer company and their memory configurator actually caused me to order the wrong speed chip. It gave me the choice of either a PC100 or PC133. I ordered the PC133. My computer ran like it was stuttering. I came to your website, went through your memory configurator, not only did you specifically tell me which chip I needed, but you told me all about my computer exactly how I bought it. Best of all you charged me half as much so I got to order 2 chips instead of one. I have passed your website onto others. Thanks OEM!!! Judy Z, August 2002

I am very pleased with the purchace that I made with OEMPCWORLD! I was told by 2 different companies that my PC would require Memory that would cost over $100. You provided me with the memory I wanted for less than half that! The first stick I recieved from you was not compatable with my system, just like the 2 others memory sticks that I had gotten from other companies. All other companies were going to charge me the 'overage'of a $128 stick that was compatable with my system, but the major difference is that you provided me a compatable stick at no extra charge! It's working great in my machine! and you have made me a VERY satisfied customer. I will be in touch with you in the near future for another 256k memory, and all other memory needs. Thank you very much. You guys are great!Chris Sandler Waunakee, WI June 2002

Stumbled across your site indirectly in a quest to memeory upgrade my old system. Simply, I'm glad I did!!! You're site, products, prices, background- all felt right. Well, I can definitely say it WAS right!! Best order, value, delivery I've had in years- BRAVO!! Effectively maximizing my system through your product value/service, for 50% less than anywhere else possible. Thank you greatly and be assured- you have a VERY loyal customer on this side...(Just ordered an additional set of memory...) Best Regards, Robert G. Ragosta - June 2002

I would like to take a second to thank you for your fast and professional service. I wish everyone I dealt with was as efficient as you are! Thanks, John Tambourine Tambourine Consulting, Inc - May 2002

OEMpcworld has EXCELLENT customer service. In fact, I am so used to average to bad service, that I couldn't believe how on top of the game you guys are. You respond quickly, and deliver answers and products faster than YOU even predict. Ivan Martins Mar 2002

Dear Mr Rosito: I just wanted to drop you a line and thank you again for all your help . If only all companies would do business and treat there customers like you have treated me the BBB would go out of business and the justice system, and lawyers, would all have to find a new way to make money. I seldom, if ever,have been so well treated. Thanks for the memory. Sincerly David Gohn Feb 2002

Memory just arrived. Its in and working. Best service I've ever had on anything. I'll be doing more with you. Thanks again Bob Feb 2001

Just thought I'd let you know that I'm really pleased with the service and memory I ordered from you last week. It arrived within the specified time limit, worked, and cost exactly what I was quoted when I ordered through your web site. I ended up ordering from you folks due to problems with the memory, delivery, and customer service I had with a competitor of yours... 'www.18004memory.com' (ALL before I discovered 'www.oempcworld.com') which still hasn't been resolved. Would I order from you folks again? MOST DEFINATELY!! You've made a happy CANADIAN customer. kips@canada.com Jan 2002

I just wanted to let you know that you have been the best seller BY FAR that I have dealt with. To have accepted the return when it was I who purchased the wrong memory was incredible customer service. The second stick I purchased, by the way, worked like a charm. Our Compaq recognized it immediately. Thank you for the refund of the first stick. I sure wish I could leave feedback. You certainly deserve top praise. I wish you the best of luck in your business, and happiness and success in all you do! All my best, Lora McIntosh Jan 2002

Thanks for answering my e-mail question about memory a couple weeks ago. My new memory is working great. Your customer service is good. I've since ordered computer parts on-line and the service I have received does not compare. David Jaggers, Bryan, Texas Jan 2002

Hey Michael, I was a little concerned about getting a memory upgrade from an online auction, because--let's face it--you can get some real junk out there. But I was reassured by all your positive feedback, so I decided to go for it. Got a helluva bargain, and I appreciate the fact that you've gone to great lengths to make sure people get the upgrade kit that is the right one for their computer. I particularly want to compliment you on the packing and shipping. The merchandise got here fast, and it was securely packed in sealed anti-static bags. It was in perfect condition. Thank You very much for your service! I normally do not buy things on the internet, but I could not pass up you offer on the Memory Chips that I ordered. I was very impressed with the time it took to send the product out and no hassels. This is the way service should be quick, easy, and painless. Thanks Again, Don Cors Oct 2001

I just wanted to let you know how much I appreciate your customer service. When I first received the memory I ordered from the eBay auction, I thought I was screwed out of my money, for the memory was incompatible with my motherboard. You guys bent over backwards to help me get up and running, and you even picked up the shipping charge to resend me the compatible memory. Now my system is running fine with no problems. If all companies ran their business like OEMPC World, there wouldn?t be such a thing as customer complaints. I appreciate your service and will definitely return for additional purchases. Keep up the good work. Thank You. John DeGrey Oct 2001

I spoke to customer service on Oct 15th about the memory that never showed up. I was stunned by the fast response. The new memory was received today (Oct 17)! Many thanks. Greg Bowar Oct 2001

I would like to just tell you that I am very very very pleased on how you have handled my past orders and my present one which has required a return and trade-in. I was dreading the fact that I had the wrong piece, but after returning it with an easy RMA policy, I will be happy with my new pieced of RAM. Your site is very awesome. As a personal computer user and a person who builds computers for others, I will stick with your company. Thank you so very much. Evan Cole Zaker EZ Computing Services Aug 2001

I just ordered a 512 mb PC133 SDRAM from you on Friday and I noticed that there was a price drop on it when I checked your site on Sunday. I was VERY pleasantly surprised today when I looked at my e-mail and found that you had only charged my credit card for the lower price. There are not many companies that would do that these days. May I take this opportunity to say thank you, and that I appreciate you and you company and it's great service very much. Thank You, Robert A. Thompson Aug 2001

If all internet sale companies were as reliable, honest and servicing as you have been I would do all my purchasing via the Internet. you now have a lifetime customer regarding my needs for any products you are selling. Keep up the good work. Sincerely, Ralph A. Grassi July 2001

Memory arrived today, has been installed and feedback submitted. Wish I had more than the limited number of charaters to describe the smoothness of this transaction. To you and your staff, thank you from myself and a much faster G4. Warren July 2001

I was reading the testimonials which various customers have written for you. I can only say that all of the testimonials are 100% true to the word, and one could not find a better seller to deal with. The speed of the transactions, the security of the site, and the rapid shipment of merchandise is second to none. You and your firm are a very positive asset to Ebay and the computer community. Best regards, Bruce Cooperman (bcoop4) June 2001

Thank you very much for being a work with kind of person. I can't explain to you how happy I am with you, and how pleased I am with the way you conduct yourself and the way you do business. I will be comming back to your web site with confidence, and looking over your auctions just as I have done in the past. ( like I hav'nt been lol ). Look for my name to be another winner. Best Reguards, Randy White /The_Wanderer59

Hey Michael, I was a little concerned about getting a memory upgrade from an online auction, because--let's face it--you can get some real junk out there. But I was reassured by all your positive feedback, so I decided to go for it. Got a helluva bargain, and I appreciate the fact that you've gone to great lengths to make sure people get the upgrade kit that is the right one for their computer. I particularly want to compliment you on the packing and shipping. The merchandise got here fast, and it was securely packed in sealed anti-static bags. It was in perfect condition. Thank You very much for your service! I normally do not buy things on the internet, but I could not pass up you offer on the Memory Chips that I ordered. I was very impressed with the time it took to send the product out and no hassels. This is the way service should be quick, easy, and painless. Thanks Again, Don Cors Oct 2001

Thank You very much for your service! I normally do not buy things on the internet, but I could not pass up you offer on the Memory Chips that I ordered. I was very impressed with the time it took to send the product out and no hassels. This is the way service should be quick, easy, and painless. Thanks Again, Don Cors

I just wanted to let you know how much I appreciate your customer service. When I first received the memory I ordered from the eBay auction, I thought I was screwed out of my money, for the memory was incompatible with my motherboard. You guys bent over backwards to help me get up and running, and you even picked up the shipping charge to resend me the compatible memory. Now my system is running fine with no problems. If all companies ran their business like OEMPC World, there wouldn?t be such a thing as customer complaints. I appreciate your service and will definitely return for additional purchases. Keep up the good work. Thank You. John DeGrey

I spoke to customer service on Oct 15th about the memory that never showed up. I was stunned by the fast response. The new memory was received today (Oct 17th)! Many thanks. Greg Bowar Oct 2001

I would like to just tell you that I am very very very pleased on how you have handled my past orders and my present one which has required a return and trade-in. I was dreading the fact that I had the wrong piece, but after returning it with an easy RMA policy, I will be happy with my new pieced of RAM. Your site is very awesome. As a personal computer user and a person who builds computers for others, I will stick with your company. Thank you so very much. Evan Cole Zaker EZ Computing Services Aug 2001

I just ordered a 512 mb PC133 SDRAM from you on Friday and I noticed that there was a price drop on it when I checked your site on Sunday. I was VERY pleasantly surprised today when I looked at my e-mail and found that you had only charged my credit card for the lower price. There are not many companies that would do that these days. May I take this opportunity to say thank you, and that I appreciate you and you company and it's great service very much. Thank You, Robert A. Thompson Aug 2001

Memory arrived today, has been installed and feedback submitted. Wish I had more than the limited number of charaters to describe the smoothness of this transaction. To you and your staff, thank you from myself and a much faster G4. Warren July 2001

I know people are quick to complain but slow to say thanks. I just wanted to be one of the latter and thank you for the speedy replacement of a DOA chip purchased from you. It is rare that I find someone I deal with over the INTERNET that responds to E-mail inquiries and still knows the meaning of customer service.I will use OEMPCWORLD for my future memory needs. Craig Pease June 2001

Well guys, this is the second time that I've ordered memory from you, and the second time that you have set some kind of speed and customer satisfaction level that has been unheard of by this online customer! I'm starting to believe that maybe this is just the way that Oempcworld does business. Seriously, I received my order and am thrilled by everything about my experiences with you all down there at Oempcworld. Thanks. Marshall Pulliam

Say, I am very impressed with the ease and speed of your return process! I wanted to wait until the end before giving you feedback and assumed it would still be some time before my return would be processed! I am very surprised it happened this fast! The return survey on your site was very user friendly and took only seconds to complete, and it seems like just the other day or so that I put my return in the mail. I would think if you are able to maintain this kind of standard, you will have many,many returning customers. You sure sold me!!!

Your service was oustanding I got the product that I needed on good condition and the delivery was has promised. I will purchase from you again

Exemplary seller. The best customer service. Highest recommendation

Great service; ordered wrong modules and were replaced without fuss

Excellent communication, fast shipment, superior service!

let me tell you how impressed I am with your web pag and all the links to great information written in clear, easy to understand language. Fantastic!! No techno-babble for which I am grateful

I was not able to get this memory at any of the local outlets except at outrageous prices. A friend referred me to your site specifically because of your prices and the personal attention toward customer satisfaction, which is obvious to me

I want to thank you for the great price and all your helpful advice. Anytime anyone I know needs memory, I'll be quick to give them your web address or refer them to your Ebay auctions.You run a world class operation.

WE RECEIVED THE CHIPS TODAY IN THE MAIL. JUST WANTED TO SAY, THIS IS THE FIRST TIME WE HAVE EVER ORDERED OVER THE INTERNET...THIS HAS BEEN A PLEASANT EXPERIENCE AND YOUR COMPANY HAS BEEN GREAT !! THANK YOU FOR ALL YOUR HELP... LOOKING FORWARD TO DOING BUSINESS WITH YOUR COMPANY AGAIN. (I WILL ALSO TELL ALL MY FRIEND ABOUT YOUR COMPANY ) THANKS AGAIN

Today, you made a loyal customer. I've been a businessman for many years and have learned that personal attention to customer concerns is the only formula for success that works.... Evidently, you have too. Thanks

I looked at your web page and began reading the information. I've got to say it's the best computer web site I have ever been on. The information is extremely informative. Thanks very much

I cannot tell you how much I appreciate the help you have given us. If there were more people like you around, the Net would be a better place. If all sellers were as honest as you are, the Net would take off like a rocket!

Your Company Policy for providing very competitive pricing, good support,and care for your customers impresses me

In these prosperous times it is hard to find customer service...Michael IS customer service. He has provided the most informative site for purchasing memory products. Yet, even if you act hastily and order the wrong product, like I did, he still puts his customer FIRST! You WILL be satisfied!

Thanks for your prompt service! The memory arrived today and it works great... Your company has been really easy to do business with and I would recommend you highly

I just wanted to thank-you for making this purchase such an enjoyable one. I have dealt with people before who never bothered with a personal reply especially for such a small order as mine. I have already reccommended your site to friends based on price and now I will happily reccomend it based on service. Thank-you again, it is so Refreshing to deal with someone who knows what customer service really is

I just have to let you know how happy I am about your response to me. I appreciate the quick email reply; your position of believing that I know what I'm doing, and even reimbursing me for shipping (!). I have purchased memory from several other vendors in the past, but you are now my #1 vendor recommendation

It was a pleasure talking with your company and doing business with you. I talked with 10 other companies and either they wouldn't tell me the truth or they didn't know what they were talking about. My machine being a Gateway Desktop 266 was a little bit harder getting memory for then the usual equipment. However, I called and talked with your company, but I was given the straight scoop on what I needed...I need to mention this last point. Every last other company I talked with guarded their information like it was some classified top secret information. The person I talked with at your company told me everything I asked about, which I could have used to go to another vendor and buy the parts cheaper had I wanted to because I then had enough information to get what I needed elsewhere. I gave my business to your firm because the person was honest and straight forward. I figure that if you do business with dishonest people you get screwed everytime and if you do business with honest people you get what you want!

I will say that it is refreshing to see your company take the time to ensure the buyers at E-bay are in fact getting what they believe they are paying for. It is companies like OEMPCWORLD that continue to renew my faith in B to C businesses. Bravo Zulu for your efforts in customer service and satisfaction.

Received today in great shape. I'd like to commend you on your speed, the unit's quality & your professionalism.

thank you for running an extremely efficient operation ...this is my first experience with your company and so far so good. Particulary I am getting sick of the exhorbitant shipping charges of other vendors... Roy April 2001

Just wanted to write and thank you for the good information, the extremely fast delivery, and the excellent value on the SIMMs I just bought from OEMPCWORLD. I'll definitely be back next time I need memory. all the best,Steven Flynn Visionary Dance Productions