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Company Profile

Warranty


All NEW Computer memory and Flash memory products carry a LIFETIME warranty through OEMPCWorld.com. All items are new unless otherwise indicated. All other new products carry one year OEMPCWorld warranty or manufacturer warranty, whichever is greater. All refurbished products carry 90 day warranty.

Refurbished product are available when the item in question is End Of Life (EOL). Refurbished items are cleaned, tested, formatted and generally made to look like new. Labels and text may be faded, pin may show signs of wear but product is tested to be 100% functional.

OEMPCWorld.com computer memory will not void your system memory see here - OEM Memory and your system warranty

Warranty is not transferable and invoice copy or invoice number are required for returns processing.

The above warranties cover only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, electrical power problems, acts of nature or improper installation or repairs made by anyone other than authorized third party service providers. OEMPCWorld.com is not responsible for damages to components other than the products purchased herein. OEMPCWorld.com reserves the right to substitute functionally equivalent new or serviceable used parts for warranty replacement.

All products must be returned in same or like condition as received; any modifications, changes, label removal or damages to products purchased will result in termination of warranty. All original packaging materials and accessories must be received in order to process warranty claims.

30 day Return Policy
All sales carry a money back guarantee. You may return any item purchased for a refund of your item purchase price (less shipping and handling) within the first 30 days from date of invoice (we must receive the product no later than 30 days from date of invoice). After 30 days you are entitled to store credit for any exchanges against a product of equal or higher value. The credit you will receive will be determined based on time of ownership and current market value of the product. See our Buyback policies. Special order items, orders over $5000 and orders not placed using the Memory Selector may be subject to a 20% restocking fee. Special order items refer to specific brands, quantities or types of ram not normally listed at our site. Using our Memory Selector guarantees compatibility and no restocking fees. Refunds for items purchased using free shipping will be refunded the item purchase price less original shipping and handling cost had we not had a special free shipping promotion, usually $3 or $4..

Lost Shipments
All USPS mail shipments will be considered lost if they have not arrived after 20 days per the USPS. If delivery or signature confirmations show the package is delivered you will be required to work with your local carrier to determine the package whereabouts. If you have purchased insurance from us we will reship all packages which have not arrived after 10 business days. If the second package does arrive you will have 30 days to return one of the two shipments to avoid being charged. Customer assumes all risk and liability if insurance option is declined.

RMA Requests
Please complete our online RMA Request Form. You will receive an RMA form to include with the return via email.

Once authorization has been obtained, please return item shipping prepaid to

OEMPCWorld.com Attn: RMA Service
2800 Bowers Ave
Santa Clara CA 95051

Please include a copy of your invoice and clearly indicate the course of action requested. Credits may be refunded by check or credit card refund. Please allow 5 -7 days for processing of your return. Shipping charges are not refundable. Credit card refunds may take up to 5 days to appear on your statement.