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RMA Returns

Please be sure to review our comprehensive Memory Debugging tips before proceeding with a warranty return, we find that 70% of all returns can be avoided using these helpful hints.

Please note that carries many different brands of almost every product listed. If the brand you received is not working in your system simply request “exchange with another brand” and our engineers will review your return and ensure the alternative brand is shipped to you.

Please complete our online RMA Request Form.

Go to your order history list – HERE (you will have to log in into your account or to lookup by email and zip code).
Locate your order and click RMA button
Fill out and submit RMA request form and you will receive email confirmation with RMA Number included.
Once authorization has been obtained, please add postage and return item shipping prepaid to

OEMPCWorld RMA Dept.
3080 Kenneth St.
Santa Clara, CA 95054

Please include your RMA Number, a copy of your invoice and clearly indicate the course of action requested. Credits may be refunded by check or credit card refund. Please allow 5 -7 days for processing of your return. Shipping charges are not refundable. Credit card refunds may take up to 5 days to appear on your statement.

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