Last updated on February 2nd, 2016 at 07:54 pm
Computer Memory Online Retailer, OEMPCWorld.com, Recognized with BizRate’s Circle of Excellence
OEMPCWorld’s heavy focus on customer satisfaction of their computer and flash memory products earns them high ratings by customers and the Circle of Excellence Award from BizRate.com.
Santa Clara, CA (PRWEB) November 10, 2009 — OEMPCWorld.com, a leading computer memory and flash online retailer, was recognized last month with the Circle of Excellence Award. The Circle of Excellence recognizes those online retailers within the BizRate® Research network who have demonstrated outstanding performance, as rated by their customers, throughout a one year period.
In 2009, over 5,000 online merchants were considered for an award. Winners consistently obtained feedback from their customers throughout the award year period and received the highest ratings. The ratings are from direct feedback collected at the point-of-sale and after delivery of goods. There are seven key satisfaction metrics:
1. Overall Satisfaction at the point-of-sale
2. Product Selection at the point-of-sale
3. Ease of Finding Products on the website
4. Intent to buy from the same retailer again, collected after the order is received
5. Product Met Expectations, collected after the order is received
6. On-time Delivery of the order
7. Customer Support assistance
OEMPCWorld.com is known for its extensive offering of computer memory and flash products, including stocking products dating back 20 years; their unique buyback program allows customers to sell them old memory modules for discounts on new items of up to 40%.
OEMPCWorld.com has made customer satisfaction a top priority from the beginning. This computer memory company has gained a large following of loyal customers by keeping a large selection of products in stock, pricing them to sell and a money back guarantee.
Michael Rosito, President and founder of the company notes, “OEMPCWorld is very proud of this achievement. This Circle of Excellence Award recognizes the everyday effort of our entire team who take great pride in the work they have done over the last 11 years servicing the computer industry. We will continue to achieve excellence in all areas related to the customer experience.”
To benefit from OEMPCWorld.com’s outstanding customer service and to find the Computer Memory and Flash products you need at wholesale prices, visit their website at OEMPCworld.com