Thank you all at oempcworld. I will be spreading the word about the quality service and customer care with any one who needs memory. I would also like to thank Mike for taking the time to put a item I requested to the side. If I had 5 thumbs there all up. Keep up the great work.
...just wanted to say, as I said in Bizrate.com survey, That it was the Ultimate online shopping experience, Quick and easy finding my product, Quick and easy ordering, Product arrived fast, Product worked great. Thanks,
Thank you for taking the time to locate memory that will work instead of forcing me to go back & forth with shipments across the country or haggling over giving me refund/exchange. It's nice to know that there are businesses that still make customer satisfaction & customer service a priority. Rest assured OEMPCWorld will continue to be my first choice the next time I need memory for my computer equipment. Very Truly Yours,
I wanted to thank you for the great service I have received. I looked at 30 different sites for memory to buy and most of them would not take a money order. For those of us without a credit card it can be very annoying. I came to your site and was very pleased that you would take a money order. My order was shipped quickly and as promised. In the future I will be sure to only buy memory from your company. Not only because of great service but also because of not excluding orders that do not have a credit card. Thank you.
I just want you to know that i signed up for your reseller account after seeing how much of a job tech support did for me, from olga helping me thru this lingering problem and the gentleman at 8;15 est last night who helped me, taking over for olga. Try getting any other tech support after 4pm is not around other vendors, you are lucky if you can find a phone number and tech support is emailed and days away you guys are my main source now and i only wish i signed up as a reseller last week before i switched all my orders over from crucial and memory suppliers i'm sticking with you as my only link for memory. Keep up the excellent work.
Just a note to thank you for a truly satisfying online shopping experience. Your site is great - memory selector tools are oustanding. Your notifications of shipping status and delivery were timely and helpful. I'll be back to shop again and will tell friends. I'm 100% satisfied with the product price and service.
The Dimm module arrived today. It is installed and working perfectly. THANK YOU for the rapid service in finding the right module and shipping it so promptly. Prior to contacting you, I tried several other companies, and they didn't even bother to respond. Your service is outstanding. Sincerely,
Very satisfied with OEMPCWorld all around. (Shopping/surfing the site, finding the product, what I thought was the best price, updated e-mails on whereabouts of product ordered). Just a truely good experience !
his is the second time that I have purchased memory for my laptop.Each purchase has went very smooth.Thank you for running a very professional business.
Can't tell you what a pleasure it was to work with you on this order. I have been credited my $40 as part of the buyback and that is so cool! I won't personally buy alot of memory, but I can assure you, I will direct whatever personal and b2b business I can!
OEMPCWorld.com has quite possibly the best customer support i have ever seen. I ordered a block of RAM for my computer, and I made the error in ordering the wrong amount. So i called up customer support and they said that my computer can only hold 256 mb of ram per slot, and i ordered 512. they gave me specifics about my computer! Normally I would have spend a good day on the phone trying to get through to microsoft or dell, this only took five minutes. So then I returned the RAM, which was extremely easy. A day later i got a phone call saying that I ordered the wrong kind again. That just flat out amazed me that they look through each return and make sure that what you ordered is right. If only all companies could have the tech support of OEMPCWorld.com
My son, after doing careful research, ordered a memory upgrade from you. On finding it didn't work he rang you and you told him he had the wrong part. He then ordered what he thought was the right part. A few days after placing the order someone from your shop rang and told him he had ordered the wrong configuration, carefully checked with him what he wanted, and explained what was going on. You sent him the correct part, which is now installed and working. Today I see a credit from you on my card for the difference in price. I am very impressed by the service you gave him and me. Not often one can say it - the amount was less than $100. Thanks Guys. Your care, attention and great business sense was evident.
I just received the memory I ordered from you last week. It works perfectly, and it's good to know there's a lifetime warranty, just in case. Even after shipping, your price was less than a third of what Apple wanted. It was even $70 less than a local dealer with education discounts. I've seen all the testimonials you have, so I know you don't really need this one. I just want to thank you for an excellent transaction.
You guys are great - I found memory for an old PC on this site, at a reasonable price, and it was shipped quickly. I've already recommended your site to another person. Great doing business with you!! I especially liked the security of your triple guarantee; makes it much more comfortable to order.
I decided to give my current laptop one last try and in doing so give it some juice. I went on a memory search, and found a fairly cheap store on eBay. I followed a link to their memory configurator and fell in love. This store was OemPcWorld.com Other interactive find the right memory applications left me with a "am I really sure this is the memory I need" feeling in my gut. They send you through and give you the type. In my case, the only response I got was DDR PC2100. No mention of pin counts or the fact that I should look for SODIMMs. I only found all this out later. Other sites are very lacking in definitive memory purchasing. Taht and their product pages are fairly non-descript.At OemPcWorld.com , they pull you through a few drop downs to determine your system type and then not only give great specifics, but they also link directly to their in-stock products that are meant for your system. No mistakes possible at all! They even keep your system name listed in your cart to make extra sure you are on track. Now, I'm a 10+ year techie veteran, but this is the only site that left me feeling 100% confident I was buying exactly what I needed. Memory is tough to figure out now a days. Next kudo goes to their slick cart system. Very step by step easy to follow. But the cool part is the upsell mechanism they put in! As a web developer I dropped my jaw to the ground at the sheer brilliance of it. Right before teh payment step a screen popped in to the process that offered me a static wrist guard at half price for this order only. They knew I might want/need one and put it right in front of me at just teh right time. I didn't order one, but the way it happened made me feel so happy that someone was getting things right!! The last kudo goes to their customer service. Very fast, very responsive. I paid for Fedex 2nd day shipping so I could get the order by Friday to use the weekend to do my system overhaul. Having ordered Wednesday, I felt safe it would work. But then I wondered when they shipped orders out. Turns out any order after 10AM PST gets shipped out the next day. That would have put my memory here Monday (RATS!) So, I called at 3PM PST just after ordering to see if there was any possible way to have them drop the shipment today so it would get here Friday. Two minutes later I got the, sure we can do that for you answer, and an hour later their system sent me a "your order has shipped - here is your tracking number" email. Their prices are very good, AND they offer RAM buy-back! If you want to send old memory back to them, they'll give you a credit on your invoice! Can you believe that! Who the hell does that??! If you need memory for anything, you need to go to OemPcWorld.com to buy it. Hands down. http://www.blueneedle.com/wordpress/2004/09/23/ecommerce-site-of-the-week-oempcworldcom/
Folks, I wanted to take a second to let you know that I have received my memory and it seems to be working flawlessly, and to let you know that ordering from you have been a pleasure. I'm in the middle of the Persian Gulf and I received my order just under 2 weeks after ordering it. Thank you.
Just wanted to say how impressed I was with your service. Very fast shipping, top quality product, and a helpful operator when I called with a question prior to ordering. 100% satisfied and please feel free to use my comments in marketing your company. Thank you!
love OEMPCWorld. The web site helped me select exactly the memory that my laptop needed, they had the lowest price I could find on the Internet, and they have a triple guarantee that you'll be satisfied...why would anyone buy anywhere else? (No, I don't own stock in this company or have any other affiliation with them).
I just cannot say enough about this company. I have ordered from them so many times and I will continue to return for all my computer memory needs. Their web site is a dream to use. They list every computer and model ever made and they stock all the memory types. I have never received a bad/defective part and the memory is always compatible with the computer. I have contacted their service department and the support and response was top notch. My parts are always shipped in less than 24 hours. Without question, this is a top notch company. Not to mention their prices are significantly cheaper than the competition. KEEP UP THE GOOD WORK OEMPCWORLD!! See you next time!
Just wanted to tell you that your company is GREAT! I ordered 2x1024 GB 200pin SODIMM Memory Chips for my HP Laptop. Your on-line store, customer service department and shipping was all 1st Class. Michael and Rachael kept me informed about my order status and answered each of my e-mail questions. I received the chips in 2 business days. The installation instructions were right on target...as promised. The on-line memory configurator is the best.Keep up the great work. I was so impressed, I just purchased a 128mb smart media card for my wife' keyboard. OEMPCWorld once again had the lowest prices anywhere on the internet. Great job one and all. Thanks again,
I would like to thank you for your very efficient and prompt service. I have ordered from oempcworld.com 3 or 4 times in the last year or so, and every time, I get prompt delivery, and the item that I order, which seems to be good quality merchandise. The transactions always go smoothly also. I have told many friends about you, and hope if they need any of your products in the future they will contact you. Thanks again.
A VERY efficient site to find the exact memory needed. Very supportive and polite customer service and technical support. I had ordered the wrong item and the way the excange was handled was better than I could have ever expected from a local computer shop or retailer (not to mention the price)! These folks are the ONLY ones on top of this game as far as I'm concerned and others could learn alot on the proper way to do business on the web.
I visited many sites,but yours was overall the most user-friendly and professional-looking. Your advertising banner of 40% off was no exeragation as your price beat all your competitors.
I absolutely do not believe this but this is the fastest shipping so far. I am a repeat customer that has had nothing but high praise for your company. You have broken your speed record. The memory arrived today and the laptop, purchased 3 days before the memory, hasn't even arrived yet. Thanks for the great service!
I just received my memory upgrade of 1 Gig that you suggested, and now my PC seems to speed along - all was compatible. The shipment to me was the fastest I've seen for being FREE. So, I just ordered another 1gig of memory from your fine company, because I am absolutely satified with your quality, service, and prices, not to mention FAST SHIPPING! I INTEND TO RECOMMEND YOU TO ALL MY TECHIE FRIENDS!! Thank you!
Thank you very much for your prompt and informative emails. There have been a lot exchanged during these past few days and I very much appreciate your patience and time. I find that a lot of people doing business on the 'net don't bother with answering emails promptly--maybe they prefer instant messaging. Best regards,
Even though it took an extra day to verify my shipping address (undestandable as my billing address and shipping addresses are not identical), you kept me well informed of the order's progress all along. A competitor's website had me go through the entire ordering process and when it was discovered there were two addresses associated with the order (even though there is a perfectly legitimate reason)the system negated my order without as much as a polite question. Your taking the time to answer my emails and phone calls and to verify my CC information was not only wise business on your part, abut also earned you one more customer for life.
I recently received the 512MB secure digital memory card that I ordered from you on line. It was well packaged & worked flawlesslly when I put it into my camera & tried it out. I just wanted to write to say thank you for your excellent service & pricing. I am also thankful for your 30 day return policy, lifetime warrentee & free shipping. Your site has been added to my "favorites" list.
I just wanted to take a monent to thank you all. I received my new memory card today and it works great. Good service and good pricing rounds out a good transaction. Thanks again.
Just wanted to compliment you on your super fast service. I ordered memory on Tuesday night and it arrived in the mail on Friday. Plugged it in and it worked, no problem. Thanks!!