I just wanted to tell you how glad I am I came across your website. I tried ordering direct from the computer company and their memory configurator actually caused me to order the wrong speed chip. It gave me the choice of either a PC100 or PC133. I ordered the PC133. My computer ran like it was stuttering. I came to your website, went through your memory configurator, not only did you specifically tell me which chip I needed, but you told me all about my computer exactly how I bought it. Best of all you charged me half as much so I got to order 2 chips instead of one. I have passed your website onto others. Thanks OEM!!!
appreciate good service! This was the third machine I've added memory to (in the past 18 months). For the last two upgrades, I purchased the memory from OEMPCWorld, and see no reason to look anywhere else (in the future) for memory. One of the machines was my sister's home business machine (in Florida), and for that machine I recognize that you went out of your way to FedEx (using my account #) the memory to us so that I would be able to upgrade her PC's memory before returning to NY. Thank you!
I wanted to express my satisfaction and thanks for the service that I received from your organization. Order new RAM on Sunday morning and received it by the following Wednesday. Cracked the case open, removed old SIMMS, replaced with your SIMMS, the CPU recognized it, checked, verified, and set it up. I will recommend your company to my associates. Thanks again, for the service and the product that solved a problem I was having.
How great is it to find a company that provides great prices and the service and support to back it up? Nine times out of ten, you get one or the other. The other time you seemingly get neither. Your company, however, has proven to me that you can out price the competition without sacrificing outstanding customer service. Working for a not-for-profit means finding deals whenever we can. Plus our staff works on older computers and upgrading can be difficult. Your website provided me with all the information I needed in order to find the right memory for our PCs. Your customer service reps responded to our phone calls promptly and helped make the ordering process easy. Our order arrived quickly and securely. But the best part of the experience, ironically, came when the memory that we had ordered ended up failing. I spent time on your website and found all the information needed to confirm that the memory we ordered was the correct type. A call to your office yielded a call the next day. Your representative spent time with me to confirm the memory type that I needed. She directed me to the RMA form and said there would be no problem doing an exchange. This is where I thought the problems would arise. It's one thing for a company to say they'll do something. It's another thing for them to follow through. After about a week and a half, I placed a call into your company asking for a status of my exchange. I played phone tag with a representative the very same day and then received an e-mail at the end of the day from another rep telling me the RMA had been processed and the replacements sent. That was on a Friday. Tuesday morning the memory arrived and it worked flawlessly! Thanks to Michael, Joanne, Olga and everyone else at oempcworld who helped in making this customer very happy
Please relay my appreciation for your excellent customer service to whoever is in charge around there. There is absolutely no doubt that I will be buying my next batch of memory from oempcworld. I plan to build a new office computer in the coming month, and if you've got the memory I need, I won't even comparison shop. Customer service like I have had with your company is worth more than a few cents in price. To recap your good service: 1) When I bought the wrong memory (my fault), you refunded the purchase price. 2) When I ordered the right memory, and the post office delivered it to the wrong address (their fault), you started right away to look into the situation. Fortunately, the person who received the memory put it back in the mail, and I got it. Thanks!
Got the parts I net-ordered. Took 3 days, which means they must have shipped the day I ordered them. Your web ordering page was easy to understand, and made perfect sense. The descriptions were clear and very helpful. Exactly what I wanted and certainly the lowest price of anywhere I looked. Beautiful business. That's the way to do it! Thanks!
I must admit that I was a bit leary of buying from you because you have some negative feedbacks, but after reading over the comments that accompanied the negative feedbacks, I realized that the people complaining simply were not following directions! I ordered my memory Friday and just got it today (Monday) and it is working great. Please feel free to quote me on your auction pages if you wish. I want to let other people know that as long as they follow your VERY SIMPLE (Auction) directions, the service is excellent and the product is phenomenol for the price! Thank you again. Sincerely,
Just a quick note of thanks for your amazing service. I searched for weeks before contacting you to add memory on a Mac 9600. Others wanted $1 per Meg. Your 128 Meg chip at $35 was the best price anywere, shipped promptly and works like a champ! I'm telling everyone about OEM.I wanted to let you know how impressed I was with your service.
Wanted to say thanks to you for the great service I recieved from Oempcworld. I originally ordered what I thought were the correct dimms for my HP. Upon reciept and installation, my PC would not boot. I followed the instructions in your FAQ section, ordered what was recommended, promptly recieved then installed the new dimms. Piece of cake! Thanks again!
Before the year is over, I just had to write and thank you for all of your help in getting more memory for my computer, when I needed it, back in June or July. You really do stand behind your product 100%. If I ever need anything else along that line, you are whom I am going to come to. It is so refreshing to have services like yours. You are very knowledgeable. Thank You Again, Sincerely,